Background
The National Police of the Republic of Indonesia (POLRI) plays a crucial role in maintaining national security and public order across the vast archipelago. With a force of over 430,000 officers, POLRI is responsible for law enforcement, community protection, and public service—ranging from routine patrols and crime response to civic assistance. Their mission is to ensure a safe and peaceful environment for all citizens.
In the Pelalawan region, the resort police face unique challenges in maintaining public order due to coverage blind spots, increased visitor activity, and the need for fast, coordinated responses.
In the Pelalawan region, the resort police face unique challenges in maintaining public order due to coverage blind spots, increased visitor activity, and the need for fast, coordinated responses.
Customer Demand
To address these challenges, the Pelalawan resort police sought a reliable Push-to-Talk over Cellular (PTToC) solution with the following capabilities:
· Blind Area Coverage: Communication in locations where traditional analog systems fail
· Secure On-Premise Deployment: Protection of sensitive data and communication privacy
· Multimedia Communication: Support for real-time visuals during both routine and emergency operations
· Visual Dispatching: Real-time geographic visibility and control through a dispatcher console integrated with GIS mapping
Solution
POCSTARS delivered a comprehensive PTToC solution tailored to the resort police’s operational needs:
· Full Coverage Communication: Utilizes 3G, 4G, and Wi-Fi networks to ensure seamless coverage throughout the resort area, including previous blind spots
· Flexible Deployment Options: Supports both cloud-based and on-premise configurations, enabling enhanced security and scalability
· Multimedia Communication Tools: Includes video calling, image sharing, and video messaging for rapid and informed decision-making
· Visual Dispatch Console: Integrated with Google Maps, enabling dispatchers to monitor real-time locations of officers and make fast, accurate dispatch decisions
· Full Coverage Communication: Utilizes 3G, 4G, and Wi-Fi networks to ensure seamless coverage throughout the resort area, including previous blind spots
· Flexible Deployment Options: Supports both cloud-based and on-premise configurations, enabling enhanced security and scalability
· Multimedia Communication Tools: Includes video calling, image sharing, and video messaging for rapid and informed decision-making
· Visual Dispatch Console: Integrated with Google Maps, enabling dispatchers to monitor real-time locations of officers and make fast, accurate dispatch decisions
Benefits & Customer Value
Rich Multimedia Capabilities
The system offers a variety of multimedia communication options, significantly improving response times and operational efficiency.
Reduced CAPEX & OPEX
By utilizing existing 3G/4G/Wi-Fi networks, the system eliminates the need for additional infrastructure investment. Online service-based operation and maintenance further reduce costs.
Real-Time Visual Dispatching
The dispatcher console provides live location tracking on Google Maps, enhancing coordination and enabling smarter, faster resource allocation.
Enhanced Privacy & Security
Support for on-premises deployment ensures data privacy and secure communications.
